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Tiffany Capps

Beacon Leader

North Carolina

CPhT, Operations Manager

One of my proudest accomplishments as a Pharmacy Technician was spearheading the implementation of a Medication Synchronization (Med Sync) program in our pharmacy. Through this initiative, I was able to streamline our prescription refill process, ensuring that patients received all their medications on the same schedule. This program has been incredibly successful, with over 80% of our pharmacy's prescription volume now utilizing Med Sync. Not only has this improved patient adherence and satisfaction, but it has also fostered a high level of team buy-in, as our staff has embraced the system’s efficiency and the positive impact on patient care. This accomplishment reflects my dedication to enhancing operational workflow, patient outcomes, and collaborative teamwork in the pharmacy.

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